Nice to meet you: Hi from Hazel

I am usually the person you would talk to if you phone or email the shop, or order anything online.

My role has changed a lot over these last few weeks. I now spend most of my week working from home, answering any online enquiries and taking care of a lot of the behind the scenes bits and pieces necessary to make sure we will be ship shape and ready once we can open our doors again. 

I come into the shop to process orders each week. My commute hasn't changed too much, but walking in and out to work, did I notice a few more people smiling and saying hello as they pass (at a safe distance), which is really lovely. 

It definitely is quieter in the shop with the doors are closed - which I make up for by blaring out some of my slightly naffer tunes and dancing as each new order comes in. 

I spent the first two weeks slowly, if not somewhat comically, mastering the art of using parcel tape while wearing gloves (seriously, this is no mean feat). And I feel really good (if sometimes a bit emotional) about being able to help people connect with their nearest and dearest through the little gifts and notes etc, that we parcel up and their behalf. 



“It is not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and, yes, beauty to people’s lives.”

Don Norman